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ABOUT US


Petsense is a chain retail outlet store found in outlet malls and rural markets across the country. Our stores specialize in pet supplies and pet services, but does not sell dogs or cats. Petsense does however, promote animal adoption through local city and/or county shelters & rescues. Petsense offers quality pet products at competitive prices, made possible by purchasing directly from our vendor partners. We currently operate over 150 stores all across the country to make sure you can purchase quality products at an affordable price, from an employee with a smile on their face!

OUR HISTORY


The chain was founded by Jim Dougherty in 2005. Jim is no stranger to the pet retail industry, he is also the founder of PetSmart, which he began in 1986. The first Petsense store opened in October of 2005 in Castle Rock, Colorado. Petsense now operates stores in 24 states across the U.S!

OUR MISSION


Our mission is to develop and operate stores that are built to last on a foundation of accountability and integrity. We offer a broad selection of competitively priced natural pet foods, and supplies, as well as professional grooming services in a clean, safe environment. Our stores are staffed with friendly, passionate pet experts, empowered to provide WOW! Customer Service. Our store teams are committed to developing lasting relationships with our customers and community, and strengthen the bond between pets and their families. We create happiness through pet adoptions, promoting responsible pet ownership, and through education and training.

OUR VISION


Our vision is to become the nationwide leader in small market pet specialty retail by being the #1 choice of pet lovers. We will fuel our growth and become the preferred employer through open communication and leadership development, while embracing diversity and positive attitudes.

OUR CORE VALUES


  • WOW! Customer Service
  • Integrity Beyond Reproach
  • Accountability
  • People Development
  • Diversity
  • Positive Attitude
  • Passion
  • Commitment
  • Teamwork
  • Communication
  • Adaptability
  • Community Involvement
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Petsense offers quality pet products at competitive prices, made possible by purchasing direct from our vendor partners. In addition, Petsense offers a variety of professional pet services to improve the pet’s well-being. We operate our business at a level of integrity beyond reproach and promote responsible pet ownership through pet adoptions, community involvement and education.

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GET IN TOUCH

wowteam@petsenseonline.com

Mailing Address:
14301 N. 87th Street Suite 203
Scottsdale, AZ 85260

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